Contact

There is no contact form here, on purpose — a form would mean scripts and a server, and these pages deliberately have neither. Email works better anyway.

Where to write

feedback@verbraid.com for everything — bugs, unfair puzzles, words that should have counted, accessibility problems, and anything about privacy, data or advertising.

One person reads it, so a reply may take a few days, but every message does get read.

What is genuinely useful to report

Some feedback leads directly to a change in the code. This kind especially:

• A category clue that does not fit. This is the single most valuable report. The meaning model is written by hand, so a clue that misdescribes its answer is a real error in the data. A player once pointed out that KIOSK was being clued as "a building", when a kiosk is more the sort of thing that sits inside one. That was correct, and it turned out to be the visible symptom of a deeper bug affecting several other clues.
• A word that should have counted. Guesses are accepted from a public-domain list of 8,689 five-letter words. It has gaps, and it has some entries nobody would call a word.
• An unfair puzzle. In Verbraid, an answer too obscure to be reasonable. In Weave, a grid where a word looked like it belonged to two groups at once, which should never happen and is a bug if it does.
• Anything broken on your device. Please include which browser and which phone or computer, because the awkward bugs are nearly always device-specific. A report that keyboard taps were zooming the page on iPhone is what led to that being fixed.
• Anything unusable with assistive technology. Both games are built to be played by keyboard and read by a screen reader, but automated checks cannot prove that and I cannot test every combination. If something does not work for you, I want to know.

Things worth knowing before you write

• Puzzles are the same for everyone on a given day, and they change at your local midnight.
• Progress lives in your browser, so a lost streak after clearing site data or switching device cannot be restored. There is no account to recover, which is the trade for there being no account to create.
• Answers can eventually repeat. With no server tracking history, a word can recur after a long while.

If you are reporting a specific puzzle, the number in the header (for example "Puzzle #42") tells me exactly which grid you saw.

Elsewhere

The about page explains how the games are built and where the puzzles come from. The privacy policy covers what is stored and how to clear it.